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Read MoreProven Leadership Principles
This course is based on the Proven Leadership Principles that will have an immediate impact in your organization. This class is designed specifically for Service Supervisors/Managers. In this class we will discuss the difference between Management and Leadership. It also covers how to get buy in from associates, coaching, hiring, and the skills necessary to be an effective supervisor or Manager.
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Read MoreAppliance Repair & Training
This course will provide an understanding of refrigerator, range, oven, dishwasher, and some microwave repairs. We will also cover how to read wiring diagrams, test components, replace elements, test motors, and common service calls. Each student will disassemble appliances and learn how to quickly diagnose the most common problems found in the field.
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Read MoreCFC Certification
Designed to provide associates with the knowledge necessary to pass the Federal EPA 608 exam. Sections include Core, Type I, Type II, Type III, and a universal certification. Associates can pass any or all of the sections. If a passing score is achieved on all 4 sections they will receive a Universal certification. This certification is required by law for anyone that works on HVAC systems. Mark’s...
Sample Presentations
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About Mark
Mark is a leading resource in the field of service team development and brings to you all of the knowledge, skills, and resources necessary to promote personal and professional development. Through his exceptional leadership and industry-proven effectiveness Mark has become a highly sought after resource to train service departments and assist companies in creating a customized training program or university to achieve their goals.
Through Mark’s upbeat and unique approach to delivering technical information each student is engaged and encouraged to learn how to work more effectively in the multi-housing and service industry.