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How To Reduce Last Minute Service Requests During the Holiday Season

The Holidays will be here soon and here are a few tips that will not only reduce service calls but ultimately help your residents enjoy having guests over. Often times a resident may only use certain appliance a few times a year or less and they do not want to find out at the very last minute their oven or broiler doesn’t work.

Below is a list that can be put into a letter and sent to each resident several weeks before their guests arrive. This way, if something does need to be repaired your team will have plenty of time to do it and order any parts if necessary. Most importantly your residents will know you are looking out for them and want them to have a good experience while they live at your community.

Here is a check list:

  • Stove burners
  • Oven
  • Broiler
  • Microwave
  • Dishwasher
  • Garbage disposer
  • Kitchen and Bathroom Drains
  • Anything else you don’t use often that a guest may need.